Nudge is about choices-how we make them and how we can make better ones. Authors Richard H. Thaler and Cass R. Sunstein offer a new perspective on preventing the countless mistakes we make- including ill-advised personal investments, consumption of unhealthy foods, neglect of our natural resources, and other bad decisions. Citing decades of cutting-edge behavioral science research, they demonstrate that sensible "choice architecture"can successfully nudge people towards the best decisions without restricting their freedom of choice. S straightforward, informative, and entertaining, this is a must-read for anyone with interest in our individual and collective well-being.
Common "Nudges"
- The design of menus gets you to eat (and spend) more. For example, lining
up all prices on either side of the menu leads many consumers to simply pick the cheapest item. On the other
hand, discretely listing prices at the end of food descriptions lets people read about the appetizing options
first… and then see prices.
- "Flies" in urinals improve, well, aim. When Amsterdam's Schiphol
Airport was faced with the not uncommon issue of dirty urinals, they chose a unique solution: by painting
"flies" in the (center of) commodes, men obligingly aimed at the insects, reducing
spillage by 80 percent.
- Credit card minimum payments affect repayment schedules. Among those who only partially
pay off credit card balances each month, the repayment level is correlated with the card's minimum
payment — in other words, the lower the minimum payment, the longer it takes a consumer to pay
off the card balance.
- Automatic savings programs increase savings rate. All over the country, companies are
adopting the Save More Tomorrow program: firms offer employees who are not saving very much the option of
joining a program in which their saving rates are automatically increased whenever they get a raise. This plan
has more than tripled saving rates in some firms, and is now offered by thousands of employers.
- "Defaults" can improve rates of organ donation. In the United States, about
one–third of citizens have signed organ donor cards. Compare this to Austria, where 99 percent of
people are potential organ donors. One obvious difference? Americans must explicitly consent to become
organ donors (by signing forms, for example) while Austrians must opt out if they do not want to be
organ donors.
Nudge
Acknowledgments
Introduction
Part I: Humans and Econs
1. Biases and Blunders
2. Resisting Temptation
3. Following the Herd
4.When Do We Need a Nudge?
5. Choice Architecture
Part II: Money
6. Save More Tomorrow
7. Naive Investing
8. Credit Markets
9. Privatizing Social Security: Smorgasbord Style
Part III: Health
10. Prescription Drugs: Part D for Daunting
11. How to Increase Organ Donations
12. Saving the Planet
Part IV: Freedom
13. Improving School Choices
14. Should Patients Be Forced to Buy Lottery Tickets?
15. Privatizing Marriage
Part V: Extensions and Objections
16. A Dozen Nudges
17. Objections
18. The Real Third Way
19. Bonus Chapter: Twenty More Nudges
Postscript: November 2008
Notes
Bibliography
Index
"Fundamentally changes the way I think about the world. . . . Academics aren't supposed to be able to write this well."
-Steven Levitt, co-author of Freakonomics
"[An] utterly brilliant book. . . . Nudge won't nudge you-it will knock you off your feet."
-Daniel Gilbert, author of Stumbling on Happiness
"Nudge is as important a book as any I've read in perhaps twenty years. It is a book that people interested in any aspect of public policy should read. It is a book that people interested in politics should read. It is a book that people interested in ideas about human freedom should read. It is a book that people interested in promoting human welfare should read. If you're not interested in any of these topics, you can read something else."
-Barry Schwartz, The American Prospect
"This book is terrific. It will change the way you think, not only about the world around you and some of its bigger problems, but also about yourself."
-Michael Lewis, author of Moneyball
Q: You say that people have biases and make blunders. Why? Is there
something wrong with us?
A: No, there is nothing wrong with us, we are just human and fallible. We have to
make thousands of decisions every day, from what to wear in the morning to which article to read first in the
newspaper, and we cope with this complexity by devising mental shortcuts. Some of the most exciting
research over the last decades shows that while these shortcuts work well most of the time, they can also lead
us astray. As a result, we make terrible mistakes about how health, our money, and our
happiness. And because we are so busy, we can be manipulated by seemingly tiny changes in the way
our options are described or "framed." You're much more likely to to choose to have an
operation if you're told that "90 percent survive" than if you're told "10 percent
die," even though the two statements mean the same thing! Since the frame influences the
choice, it acts as what we call a "nudge."
Q: What are some of the situations where nudges can make a difference?
A: Well, to name just a few: better investments for everyone, more savings for
retirement, less obesity, more charitable giving, a cleaner planet, and an improved educational
system. We could easily make people both wealthier and healthier by devising friendlier choice
environments.
Q: Can you describe a nudge that is now being used successfully?
A: All over the country, companies are adopting the Save More Tomorrow program. Firms
offer employees who are not saving very much the option of joining a program in which their saving rates are
automatically increased whenever they get a raise. This plan has more than tripled saving rates in some
firms, and is now offered by thousands of employers. Here's an intriguing possibility: If you
want to increase charitable giving, and help people who need help, consider asking people if they'd
like to join a Give More Tomorrow Plan.
Q: You are very adamant about allowing people to have choice, even though
they may make bad ones. But if we know what's best for people, why just nudge? Why not push
and shove?
A: Government is fallible! Those who shape our decisions can overreach or make mistakes,
and freedom of choice is a key safeguard. One of our goals in writing this book is to show that it is possible to
help people make better choices while retaining or even expand freedom. If people have their own ideas about
what to eat and drink, and how to invest their money, they should be allowed to take their own path.
Q: Some of your proposals seem to be "liberal" and others
"conservative." Does this book come from the left or the right?
A: Neither. We respect freedom, but we also think that it is possible to help people. In
our highly polarized society, we can make great progress by working in the gaping hole between the left and
the right. We like to think of our positions as "radically moderate" – and of our basic
framework as something you've never seen before.