Book: Paperback | 5.07 x 7.75in | 160 pages | ISBN 9780140245226 | 01 Jan 1996 | Penguin | 18 - AND UP
"Fisher and two colleagues associated with the Harvard Negotiation Project, Harvard Law School, spell out conflict resolution techniques useful at the international level, and also in other contexts."—Book News, Inc.
Introduction: Why This Book?
1. Look Forward with a Purpose
2. Step into Their Shoes
3. Focus on Their Choice
4. Generate Fresh Ideas
5. Formulate Good Advice
6. Help Change the Game
Conclusion: Ask a Different Question
Acknowledgments
List of Charts
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